Frequently Asked Questions

Lab Grown Diamonds

  • Yes, they are real diamonds with the same physical, chemical, and optical properties as mined diamonds.

  • They are created in high-tech labs using either HPHT or CVD methods, replicating the natural diamond-growing process.

  • Not with the naked eye—only specialized equipment can detect the difference.

  • Yes, by the same 4Cs: cut, color, clarity, and carat.

  • Absolutely—they are just as durable and suitable for everyday wear.

Quality & Certification

  • Yes, our diamonds come with certification from reputable labs like IGI or GIA.

  • Both are respected; GIA is more recognized for mined diamonds, while IGI is widely used for lab-grown.

  • We offer a full range—from D to G in color, VVS to VS2 in clarity, and a variety of cuts and carat sizes.

  • Some are, but like mined diamonds, most have tiny natural inclusions. We offer options across clarity grades.

  • They generally have lower resale value than mined diamonds but offer much better value upfront.

Customization & Services

  • Yes, we specialize in fully custom designs to suit your style and budget.

  • Typically 2–4 weeks, depending on the design and stone availability.

  • Yes, we offer resizing, polishing, and repair services.

  • We offer 14K/18K/22K yellow, white, and rose gold, as well as platinum.

  • Yes, we can engrave names, dates, or custom messages.

Ethics & Sustainability

  • Yes, they avoid the environmental and human issues linked to traditional mining.

  • Yes, all our diamonds are conflict-free and made with sustainability in mind.

  • Yes, especially when made using renewable energy.

Pricing & Policies

  • Yes, they typically cost 30–50% less than mined diamonds of similar quality.

  • Yes, we offer flexible financing and installment options.

  • We offer a 14-day return or exchange window on unworn, non-custom pieces.

  • Yes, appraisals are included, and we can help you with third-party insurance.

  • While we do not offer diamond upgrades, we’re happy to reuse the original gold from your ring to create a new setting

Shipping & Appointments

  • Yes, they typically cost 30–50% less than mined diamonds of similar quality.

  • At the moment, we offer shipping within the United States only. We hope to expand internationally in the future.

  • Absolutely—both options are available by appointment.

  • We provide a sizing guide, and can also help you determine size during an appointment.